Regional Credit Manager Americas

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers – amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility – our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive and sustainable, With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers – amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility – our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, who are looking for a place to make an impact. And if that’s you we would love to have you join us!

Job Description

Rockwell Automation is looking for an experienced and driven Regional Credit Manager Americas to join our team.

Reporting to the Global Director Credit & Collection, you will have responsibility for the collection and risk assessment of the customers located both in North America and in Latin America and you will lead a team of Credit Collection professionals across different time zones.

You will meaningfully contribute within the Order to Cash team and the broader Finance organization to provide real-time support and analytics and will encompass different tasks.

Specific Responsibilities and Deliverables Include:

• Achieve financial performance metrics
• Enforce credit and collections policy that mitigates company risk and exposure
• Perform in-depth analysis of customer financial statements and approve credit requests
• Develop, report regular updates to senior management of Indicators, analysis, and trends
• Be responsible for cash forecasting, DSO, Aging profiles, and trend analysis
• Manage deliverables to internal and external audits that are complete and accurate
• Manage collections escalations from all partners promptly while upholding and maintaining the interests of the company
• Support integration of new acquisitions
• Partner with customer-facing teams, building relationships both internally and with customers
• Be responsible for resolution of deductions, credits and unapplied payments, and the reconciliation of customers' balances
• Lead Digital Projects in the region
• Hire, lead, and mentor talent, enhance performance and ensure succession planning in high impact roles
• Manage and build a maintain a collection team with an international footprint

Required Qualifications

• 8+ years of Credit & Collection management experience with customer-facing activities required
• 5+ years' experience building Credit and Collections teams
• A bachelor's degree in accounting, finance or business is required, an MBA, CPA, or professional credit certification
• SAP experience, Highradius experience
• Financial statement analysis experience and experience working with legal counsel and credit bureau reporting
• And an understanding of finance, internal controls, bankruptcy knowledge and A/R and related reserves accounting
• With additional emphasis on customer contact, with experience working with major accounts and Sr. Executives
• Advanced Export Credit and Trade Finance Techniques, Export Financing Alternatives
• Experience leading successful collections teams across geographies and improving our Working Capital
• Willingness to travel
• Customer service focus with a continuous improvement orientation
• Proficiency in Microsoft
• Strong communication skills with all levels of the organization both in English and Spanish
• Work through complex situations

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other role

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.